7, avenue des Frères Roqueplan
13370 Mallemort

Opening hours :
Phone : +33 (0)4 90 57 41 62

contact@mallemortdeprovence.com
www.tourisme-mallemortdeprovence.com

 

The Tourist Office is a busy information centre for the town, welcoming visitors as well as providing information to the people who live in Mallemort.

For tourists, the Tourist Office is an essential place to stop by and plan your stay, or organise your holiday once you have arrived in Mallemort. More than this, it is THE place to find out what's going on in town, book tickets for cultural events or be inspired by the various guides and documents available for a visit to explore, or re-explore, Mallemort.

 

The Tourist Office:

• is open 6 days a week year round, and 7 days a week in high season to provide information in person or by telephone
• publishes tourist documentation (tourism guide, tours of the old village, etc.)
• promotes the village
• takes bookings and sells tickets for shows organised by the Com’Culture and associations in the village

The Mallemort Tourist Office, a category III agency, promises to :

 

Provide a reception area and information centre that can be easily accessed

Help you with formalities and procedures

• Provide furniture so that you can sit down
• Provide free information on local tourist attractions
• Display and publish its opening times in at least one foreign language
• Open at least 120 days/year, including Saturdays and Sundays during the tourist season or for special events
• Reply to correspondence all year round
• Provide tourist maps, plans and guides in printed format
• Provide access to its bilingual website
• Also publish tourist information in printed format and translated into at least one foreign language regarding :

- all quality-graded tourist accommodation, including, at least, the name of the establishment together with its postal address, email address, website address, telephone number(s) and quality grade

- all cultural, natural and leisure tourism sites and monuments, including entrance fees, opening hours and periods, website, telephone number and postal address

- events and entertainment

- emergency telephone numbers

- and to update this tourist information every year

• Display emergency telephone numbers outside the Office
• Deal with any complaints you may have and assess customer satisfaction
• Provide an assistant to advise you on how to make the most of your stay
• Ensure that all local tourism information is reliable and up-to-date
• Update data on tourism within its geographical area: the town of Mallemort